Splashtop supports remote desktop connections to Chromebooks. Remotely access Chromebooks from another computer to provide remote support. Try it for free. Splashtop’s remote support tools have been the solution of choice for IT teams and MSPs who need to remotely access Windows, Mac, iOS, and Android devices to provide support.
Aug 27, 2018 Trying the new Microsoft Remote Desktop web client on Chrome OS. Microsoft announced in July that the next-generation of Remote Desktop web client is now available, moving to a pure HTML 5 client. What was exciting to read was specific support for Chrome OS, which was unsupported by the previous generation of the web client. Method 2: Chrome Remote Desktop. The Chrome Remote Desktop is an extension of Google Chrome that simply allows you to access another desktop while using your Chrome browser just like a virtual machine. It has an interface that shows an entirely different OS that you can use. From your Chrome browser, add and/or launch the Chrome Remote Desktop app from the Chrome Web Store. In the Remote Assistance section, click Get started then click Access. Enter the access code.
-->Applies To: Windows 10, Windows 8.1, Windows Server 2012 R2, Windows Server 2016
You can use the Remote Desktop client for Mac to work with Windows apps, resources, and desktops from your Mac computer. Use the following information to get started - and check out the FAQ if you have questions.
Note
- Curious about the new releases for the macOS client? Check out What's new for Remote Desktop on Mac?
- The Mac client runs on computers running macOS 10.10 and newer.
- The information in this article applies primarily to the full version of the Mac client - the version available in the Mac AppStore. Test-drive new features by downloading our preview app here: beta client release notes.
Get the Remote Desktop client
Follow these steps to get started with Remote Desktop on your Mac:
- Download the Microsoft Remote Desktop client from the Mac App Store.
- Set up your PC to accept remote connections. (If you skip this step, you can't connect to your PC.)
- Add a Remote Desktop connection or a remote resource. You use a connection to connect directly to a Windows PC and a remote resource to use a RemoteApp program, session-based desktop, or a virtual desktop published on-premises using RemoteApp and Desktop Connections. This feature is typically available in corporate environments.
What about the Mac beta client?
We're testing new features on our preview channel on AppCenter. Want to check it out? Go to Microsoft Remote Desktop for Mac and select Download. You don't need to create an account or sign into AppCenter to download the beta client.
If you already have the client, you can check for updates to ensure you have the latest version. In the beta client, select Microsoft Remote Desktop Beta at the top, and then select Check for updates.
Microsoft Remote Desktop Chrome Os Free
Add a workspace
Subscribe to the feed your admin gave you to get the list of managed resources available to you on your macOS device.
To subscribe to a feed:
- Select Add feed on the main page to connect to the service and retrieve your resources.
- Enter the feed URL. This can be a URL or email address:
- This URL is usually a Windows Virtual Desktop URL. Which one you use depends on which version of Windows Virtual Desktop you're using.
- For Windows Virtual Desktop (classic), use
https://rdweb.wvd.microsoft.com/api/feeddiscovery/webfeeddiscovery.aspx
. - For Windows Virtual Desktop, use
https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery
.
- For Windows Virtual Desktop (classic), use
- To use email, enter your email address. This tells the client to search for a URL associated with your email address if your admin configured the server that way.
- This URL is usually a Windows Virtual Desktop URL. Which one you use depends on which version of Windows Virtual Desktop you're using.
- Select Subscribe.
- Sign in with your user account when prompted.
After you've signed in, you should see a list of available resources.
Once you've subscribed to a feed, the feed's content will update automatically on a regular basis. Resources may be added, changed, or removed based on changes made by your administrator.
Export and import connections
You can export a remote desktop connection definition and use it on a different device. Remote desktops are saved in separate RDP files.
To export an RDP file:
- In the Connection Center, right-click the remote desktop.
- Select Export.
- Browse to the location where you want to save the remote desktop RDP file.
- Select OK.
To import an RDP file:
- In the menu bar, select File > Import.
- Browse to the RDP file.
- Select Open.
Add a remote resource
Remote resources are RemoteApp programs, session-based desktops, and virtual desktops published using RemoteApp and Desktop Connections.
- The URL displays the link to the RD Web Access server that gives you access to RemoteApp and Desktop Connections.
- The configured RemoteApp and Desktop Connections are listed.
To add a remote resource:
Microsoft Remote Desktop For Chromebook
- In the Connection Center select +, and then select Add Remote Resources.
- Enter information for the remote resource:
- Feed URL - The URL of the RD Web Access server. You can also enter your corporate email account in this field – this tells the client to search for the RD Web Access Server associated with your email address.
- User name - The user name to use for the RD Web Access server you are connecting to.
- Password - The password to use for the RD Web Access server you are connecting to.
- Select Save.
The remote resources will be displayed in the Connection Center.
Connect to an RD Gateway to access internal assets
A Remote Desktop Gateway (RD Gateway) lets you connect to a remote computer on a corporate network from anywhere on the Internet. You can create and manage your gateways in the preferences of the app or while setting up a new desktop connection.
To set up a new gateway in preferences:
- In the Connection Center, select Preferences > Gateways.
- Select the + button at the bottom of the table Enter the following information:
- Server name – The name of the computer you want to use as a gateway. This can be a Windows computer name, an Internet domain name, or an IP address. You can also add port information to the server name (for example: RDGateway:443 or 10.0.0.1:443).
- User name - The user name and password to be used for the Remote Desktop gateway you are connecting to. You can also select Use connection credentials to use the same user name and password as those used for the remote desktop connection.
Manage your user accounts
When you connect to a desktop or remote resources, you can save the user accounts to select from again. You can manage your user accounts by using the Remote Desktop client.
To create a new user account:
- In the Connection Center, select Settings > Accounts.
- Select Add User Account.
- Enter the following information:
- User Name - The name of the user to save for use with a remote connection. You can enter the user name in any of the following formats: user_name, domainuser_name, or user_name@domain.com.
- Password - The password for the user you specified. Every user account that you want to save to use for remote connections needs to have a password associated with it.
- Friendly Name - If you are using the same user account with different passwords, set a friendly name to distinguish those user accounts.
- Select Save, then select Settings.
Customize your display resolution
You can specify the display resolution for the remote desktop session.
- In the Connection Center, select Preferences.
- Select Resolution.
- Select +.
- Enter a resolution height and width, and then select OK.
To delete the resolution, select it, and then select -.
Displays have separate spaces
If you're running Mac OS X 10.9 and have disabled Displays have separate spaces in Mavericks (System Preferences > Mission Control), you need to configure this setting in the Remote Desktop client using the same option.
Drive redirection for remote resources
Drive redirection is supported for remote resources, so that you can save files created with a remote application locally to your Mac. The redirected folder is always your home directory displayed as a network drive in the remote session.
Note
In order to use this feature, the administrator needs to set the appropriate settings on the server.
Use a keyboard in a remote session
Mac keyboard layouts differ from the Windows keyboard layouts.
- The Command key on the Mac keyboard equals the Windows key.
- To perform actions that use the Command button on the Mac, you will need to use the control button in Windows (for example Copy = Ctrl+C).
- The function keys can be activated in the session by pressing additionally the FN key (for example, FN+F1).
- The Alt key to the right of the space bar on the Mac keyboard equals the Alt Gr/right Alt key in Windows.
By default, the remote session will use the same keyboard locale as the OS you're running the client on. (If your Mac is running an en-us OS, that will be used for the remote sessions as well.) If the OS keyboard locale is not used, check the keyboard setting on the remote PC and change it manually. See the Remote Desktop Client FAQ for more information about keyboards and locales.
Support for Remote Desktop gateway pluggable authentication and authorization
Windows Server 2012 R2 introduced support for a new authentication method, Remote Desktop Gateway pluggable authentication and authorization, which provides more flexibility for custom authentication routines. You can now try this authentication model with the Mac client.
Important
Custom authentication and authorization models before Windows 8.1 aren't supported, although the article above discusses them.
To learn more about this feature, check out https://aka.ms/paa-sample.
Tip
Questions and comments are always welcome. However, please do NOT post a request for troubleshooting help by using the comment feature at the end of this article. Instead, go to the Remote Desktop client forum and start a new thread. Have a feature suggestion? Tell us in the client user voice forum.
Splashtop supports remote desktop connections to Chromebooks. Remotely access Chromebooks from another computer to provide remote support. Try it for free.
Splashtop’s remote support tools have been the solution of choice for IT teams and MSPs who need to remotely access Windows, Mac, iOS, and Android devices to provide support.
Now, IT pros using Splashtop can also remotely connect into and view Chromebook device screens in real time to provide support.
IT and support professionals have long yearned for the ability to launch remote connections to Chromebook devices. Until recently there were no effective tools that supported remote access to Chromebooks. That’s now a thing of the past with Splashtop.
Splashtop’s new remote desktop for Chromebook support comes at a time when Chromebooks are becoming more used in the world, especially in the education industry where students from k-12 to higher education are using Chromebooks for their studies.
Here’s everything you need to know about remote access to Chromebooks and how you can try it for free.
Which Splashtop Packages Support Remote Access to Chromebooks?
Remote access to Chromebooks is available in Splashtop Enterprise, Splashtop SOS (uses the SOS app with a 9-digit session code to connect), and Splashtop Remote Support Premium (uses the deployed Splashtop Streamer for Android to connect).
Splashtop Enterprise and Splashtop SOS are the best remote support software solutions for IT teams. SOS enables you to remotely access any computer, tablet, or mobile device (including Chromebooks) to provide support the moment your user needs help. You can connect to your users devices instantly with a simple session code. While Enterprise is an all-in-one remote access and remote support solution for large companies.
Splashtop Remote Support Premium is best for MSPs who want to remotely support, monitor, and manage their clients endpoints.
How To Provide Remote Support to Chromebooks with Splashtop
Using a 9-Digit Session Code
Providing remote support to Chromebooks with Splashtop is a simple process. When your user requests help, direct them to open the Android version of the Splashtop SOS app onto their Chromebook device. The app will provide the user with a unique 9-digit session code that you can then use from your own device to launch the remote connection.
Once connected, you’ll be able to remote view screen of the remote Chromebook computer in real-time, enabling you guide the user to resolve the issue.
Try it yourself by starting a free trial of Splashtop SOS. Or learn more about Splashtop SOS. Or, check out Splashtop Enterprise and get in touch with us to learn more.
Using the Android Splashtop Streamer
Splashtop Remote Support Premium users can deploy the Android version of the Splashtop Streamer onto their managed Chromebook devices. Once installed, you can launch a remote access session to your managed Chromebooks anytime. Once connected, you’ll be able to remote view the screen in real time.
You can also get started with Splashtop Remote Support Premium for free to try this yourself. Or learn more.
Learn more about Splashtop remote access to Chrome OS
Want Remote Access from a Chromebook to another Computer?
The Splashtop Business App can do that! Working professional have been using their Chromebooks to remotely access work computers thanks to Splashtop. And students have been using it to remotely access computer labs!
When accessing Mac and PCs from a Chromebook, you can actually take remote control of the computer in real time, giving you the ability to use the remote computer’s software as if you were sitting in front of it.
Get started with Splashtop Business Access for free and then get the Splashtop Business Android app on your Chromebook for the best remote access experience.
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